Recent Posts

I Hear You

I Hear You

The Idea: The most cutting edge research clearly shows that empathetic leadership has a significant impact on organizational development and growth.  Most business journals have written extensively on the topic, and it’s even appearing as a core topic in many... read more
The Power of Your Brain Trust

The Power of Your Brain Trust

The Idea: In the last twenty years, only two of Pixar’s twenty films have flopped.  They have created some of the most successful, innovative, and commercially relevant films of the last two decades (Toy Story, Monsters, Inc., Finding Nemo, The... read more
A Customer Obsession

A Customer Obsession

The Idea:  In Amazon’s customer-centric world, the norm is customer obsession.  When customer service problems arise, everyone drops everything to respond.   Consumer problems are viewed as priceless insights into the motives, inspirations, and future needs of the customer. A concerned... read more
Are You NEXT?

Are You NEXT?

The Idea:  Scott Galloway, Founder of L2 and Clinical Professor at NYU Stern School, is must watch television.  A one-man wrecking crew, he creates explosive digital content explaining the demise of the industrial advertising complex and the necessary, new rules... read more
Ruthless Trust

Ruthless Trust

The great leader Max De Pree, former Herman Miller CEO, once said, “The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant.” Amateurs... read more
Does Your Reputation Fail You?

Does Your Reputation Fail You?

A good reputation is more valuable than money. - Publilius SyrusThe Idea: Shakespeare understood that “Reputation is an idle and most false imposition; oft got without merit, and lost without deserving.”  Reputations are often overstated, misunderstood, and occasionally lost in a... read more
Quit Talking at Me

Quit Talking at Me

Quit Talking at Me – The Most Effective Critique Strategy! The Idea:  We live in a world where most people talk past and at each other. There are lots of words, too much debate, and very limited influence. The art of... read more
11 Minutes Is All You Have

11 Minutes Is All You Have

The Idea:  That’s your attention span while at work, plain and simple, says Erik Qualman. “Every eleven minutes, we get interrupted.  If we get back to the task at hand (forty percent of the time we don’t) then it takes... read more
Beliefs Worth Pondering

Beliefs Worth Pondering

Belief creates the actual fact. – William JamesThe Idea:  It takes 66 days to create a new habit and even longer to break one.  We change when we need to change.  Necessity (not opportunity) births change.  And to change a behavior,... read more
Could You Be Wrong

Could You Be Wrong

The Idea: It’s still unknown who coined the phrase, “You cannot reason someone out of something he or she was not reasoned into,” but its absolute authority on how we develop our views should go unquestioned.  We are, at times,... read more
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