Recent Posts

Facing a ‘VUCA’ world

Facing a ‘VUCA’ world

Elevation Forum focuses on entrepreneurial mindset needed to thrive in today’s uncertainty Mack Elevation founder Dan Mack kicked off the most recent meeting of his Elevation Forum by highlighting the speed at which knowledge is compounding. “Until 1900, knowledge doubled every century.... read more
The Trust Epidemic: Retailer-Manufacturer Relationships Need a Strong Foundation

The Trust Epidemic: Retailer-Manufacturer Relationships Need a Strong Foundation

Three percent of decision makers “completely trust” sales leaders, according to a study conducted by HubSpot Research. Startling, humbling, but not surprising. Over the years, I have conducted similar research and I have discovered that many leaders in senior buying... read more
New General Market: Mack emphasizes need for high-level engagement

New General Market: Mack emphasizes need for high-level engagement

What is capturing the New General Market, the focus of a recent one-day summit hosted by Mack Elevation and Drug Store News, all about? “It’s about purpose,” said Dan Mack, president of Chicago-based Mack Elevation. “It’s about soul. A soul of a... read more
Only 1-in-20 companies are elite

Only 1-in-20 companies are elite

Many of today’s most compelling companies don’t just sell products — they create emotionally connected relationships with their customers. These exceptional organizations do two things very well: they design radically empathetic products or foster truly transparent relationships with their customers.... read more
The art of the question

The art of the question

Albert Einstein once shared, “If I had an hour to solve a problem and my life depended on the it, I would spend the first 55 minutes determining the proper question to ask. Once I know the proper question, I... read more
Mack Elevation marks a decade of relationships

Mack Elevation marks a decade of relationships

“Dan Mack? Let’s just say he cuts an imposing figure in the mass retail industry.” That comment, from one of Mack’s many admirers, sums up his status in the mass retail industry. Not only is Mack an imposing figure — he... read more
Is uncertainty winning?

Is uncertainty winning?

The Idea: Microsoft CEO, Satya Nadella, recently stated, “Despite all this rapid change in the computing industry, we are still at the beginning of the digital revolution.” The revolution has only just begun.  We all look for certainty in an... read more
You have 2 seconds- Create momentum immediately - you might not get another chance

You have 2 seconds- Create momentum immediately - you might not get another chance

Researchers believe that first impressions are created in fewer than three seconds. In the blink of an eye, people assess your competence, aggressiveness, intelligence and trustworthiness. As you finish your first line, you’ve already been critiqued. Observers automatically and unconsciously conduct a mental shortcut, judging whether... read more
The top seven ‘hidden retailer insights

The top seven ‘hidden retailer insights

During last December’s Drug Store Industry Issues Summit, our panel of retail executives discussed how to optimize consumer white spaces, creating new trips and value. If you were not there, you missed some great discussions by many of the top... read more
Elevation Summit: ‘9 Dangerous Growth Ideas’

Elevation Summit: ‘9 Dangerous Growth Ideas’

“What’s in greatest demand today isn’t more data but synthesis — understanding what’s next, crossing boundaries and being able to combine different pieces into an interesting new whole.” That’s what Dan Mack, managing director of the Mack Elevation Forum, asked... read more
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