Ideas that Matter

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How Do You Show Up?
I Respectively Disagree

I Respectively Disagree

The Idea:  In this world of tribal, social, and political debate, I feel I have lost some of my ability to patiently disagree with others in a balanced and healthy way.  I am not as objective, nuanced, or poised as... read more
A Mental Roadblock

A Mental Roadblock

The Idea:  Almost one hundred years ago, scientist and philosopher Alfred Korzybski stated that “the map is not the territory.” In other words, our beliefs are not necessarily reality. What we “believe” to be true and what is “actually” true rarely aligns.... read more
Only 3 Percent Completely Trust You

Only 3 Percent Completely Trust You

The Idea: Three percent of decision makers “completely trust” sales people, according to a study conducted by HubSpot Research. Truth be known, most people don’t trust most people. Recently, I conducted research on the quality of relationships and level of trust between... read more
Constant Discontent 

Constant Discontent 

The Idea: The American Customer Satisfaction Index recently ranked Amazon #1 for the eighth straight year. The prestigious Harris Poll shared their annual Reputation Quotient which listed Amazon as #1 for the third consecutive year. Amazon’s CEO and founder Jeff Bezos... read more
Fearless

Fearless

The enemy is fear. We think it is hate; but, it is fear. Gandhi The Idea: I remember the first time I had to speak in public. It was in fourth grade and I felt the walls closing in on me like a... read more
Digital Reinvention

Digital Reinvention

The Idea: Recent research by McKinsey has uncovered that only 8 percent of companies believe they will remain viable if digital continues at its current speed. Only 16 percent of companies have taken steps to exit declining businesses & invest in... read more
Sales Reinvention

Sales Reinvention

The Idea: I recently had a discussion with the leader of a large CPG company on the skills required for tomorrow’s sales leaders. We agreed that the best will be experts at unlocking new value with their customers while listening for... read more
I Don’t Trust YOU

I Don’t Trust YOU

The Idea: We are suffering from a lack of trust. According to Edelman Research, trust has never been more fractured. “The world is moving apart in trust. In previous years, market-level trust has moved largely in lockstep, but for the first time... read more
Lessons from “The Dead”

Lessons from “The Dead”

The Idea: Most companies are guilty of playing a perpetual game of “follow the leader.” We read the same business books, go to the same conferences, and make the same mistakes. That is why the misfits and outsiders often sneak up... read more
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