Ideas that Matter

The Idea: Walter Isaacson’s research on the lives of Leonardo da Vinci, Albert Einstein, and Steve Jobs shines a light on the transformational effect of curiosity. They taught us that questions unlock the future. Tangible skills have an expiration date;... read more

Management is doing things right; leadership is doing the right things. - Peter Drucker The Idea: We all have a preferred way of processing information and thinking through difficult problems. Research has shown that there are four primary modes of processing information. We sort... read more

The Idea: Most people have a fear of public speaking and difficult conversations. Avoiding stressful exchanges seems to be our go-to move; and it comes at a cost. Almost 20 percent of respondents say they have lost friendships or relationships... read more

“In this world of dramatically changing customer buying behavior…… your sales approach must evolve, or you will be left behind.” - The Challenger Sale by Matthew Dixon and Brent Adamson The Idea:  The Corporate Executive Board discovered that 53 percent of customer loyalty... read more

“The most dangerous negotiation is the one you don’t know you’re in.” - Hostage Negotiator Christopher Voss The idea: How do you reduce tension during difficult negotiations? The literature states that people with higher emotional intelligence create a more productive, trusting atmosphere,... read more

"Trust always affects two outcomes: speed and cost. When trust goes down, speed goes down and cost goes up.” –Stephen M. R. Covey, The Speed of Trust The Idea: : We now live in a world that focuses on short term results, not... read more

“The great challenge of adulthood is holding on to your idealism after you lose your innocence.” -- Bruce Springsteen The Idea: :  I’m inspired by organizations and people with soul!  Starbuck’s CEO Howard Schultz once shared “Success is not sustainable if it... read more

The Myth of Creativity The Idea:  Legendary former Intel CEO Andy Grove once shared that inflection points are when the “fundamentals of a business are about to change.” And they normally are unannounced and sneak up on an organization. Have you... read more

WOW! There are lots of bad reasons to start a company. But there is only one good one: to change the world.”   That was the idea that opened the third annual New General Market Summit, co-produced by Drug Store News &... read more

“Don’t go for small commitments on big things, but aim for big commitments on small things” —Jeroen De Flander The Idea:   What do leaders in the B-to-B world want from their service providers?  With ninety percent of sales professionals not creating... read more