Ideas that Matter

Quit Talking at Me – The Most Effective Critique Strategy! The Idea:  We live in a world where most people talk past and at each other. There are lots of words, too much debate, and very limited influence. The art of... read more

The Idea:  That’s your attention span while at work, plain and simple, says Erik Qualman. “Every eleven minutes, we get interrupted.  If we get back to the task at hand (forty percent of the time we don’t) then it takes... read more

Belief creates the actual fact. – William James The Idea:  It takes 66 days to create a new habit and even longer to break one.  We change when we need to change.  Necessity (not opportunity) births change.  And to change a behavior,... read more

The Idea: It’s still unknown who coined the phrase, “You cannot reason someone out of something he or she was not reasoned into,” but its absolute authority on how we develop our views should go unquestioned.  We are, at times,... read more

At the end of every year, we look back at our most popular ideas that others believe make a difference in their personal and professional lives.  These gems are worth pondering once again as you move into the new year.... read more

The Idea:  In early December I moderated the Drug Store News Industry Issues Summit in New York with several of the top retail executives in our industry including Walmart, Sam’s Club, CVS Health, Walgreens, Jet.com, and Amerisource Bergen. The event... read more

“Sales reps, prioritize a sales agenda over solving a customer’s problem. If organizations don’t change 1 million B2B salespeople will lose their jobs to self-service e-commerce by 2020.”       Source:  Forester Research The Idea: The bar has been raised.... read more

The Idea:  Are you comfortable with paradox, ambiguity, change management and unlearning things you hold dear?  The future of sales is both on us today and will continue to evolve at warp speed.  Hyper competition is squeezing flexibility and demanding... read more

The Idea:  It has been one of the most emotional, divisive, and misunderstood elections in our country’s history.  Most Americans didn’t see it coming nor did the pollsters.   Why was the Trump effect not reflected in the polling research... read more

The Idea:  Who constantly sucks the energy right out of you? We used to live in a world emphasizing time management, but I believe the better question is: “who steals your energy?”  Our energy is finite, vital to creativity, and... read more